What makes Malaysia an ideal location for healing and treatment?

Malaysia is described as a fabulous place for finding healing and sanctuary. The tropical climate and year-round sunshine provide opportunities for activities and adventures that may not be possible in many other locations. The natural environment and weather can contribute to a therapeutic and calming atmosphere.

What is the significance of Malaysia's reputation in medical tourism?

Malaysia has gained recognition as a trusted destination for medical tourism. The country boasts Joint Commission accredited hospitals, indicating a high standard of medical care and services. The Malaysia Health Travel Council plays a role in facilitating partnerships and promoting clinical excellence on a global scale.

How accessible are The Wave facilities in Malaysia?

The Wave's modern and luxurious facilities are conveniently located just a 20-minute drive from the Kuala Lumpur International Airport. The proximity to the airport makes it easily accessible for visitors and guests. Additionally, the facilities are set in a secure location with enhanced app-based entry for pre-approved individuals, ensuring safety and controlled access.

How does The Wave ensure a secure and controlled environment for visitors and guests?

The Wave implements enhanced security measures, including app-based entry, to maintain a secure and controlled environment. This allows only pre-approved visitors and guests to access the facilities, ensuring the safety and privacy of everyone involved in the treatment process.

How is The Wave's facility structured and designed?

The Wave consists of several houses, each thoughtfully designed to meet the needs of young people. The Main House is the central hub, covering over 20,000 sq ft and spanning four floors. It is located in a prestigious area in Greater Kuala Lumpur.

How many young people can be accommodated in The Wave's Main House?

The Main House is home to 16 young people receiving treatment. Additionally, there are six places available in Transitions House, which serves as secondary care, and five places in the Higher Level of Care program. The Main House serves as the primary treatment hub.

What facilities and amenities are available in The Wave's Main House?

The Main House is equipped with a range of facilities to enhance the treatment experience for young guests. These include beautiful art rooms, a dance and yoga studio, an indoor pool, a cookery studio, a waterfall with resident koi carp, a basketball court, table tennis, a gym, a music room, a small library, a TV lounge, a sun deck, a rooftop terrace with a cinema, dining rooms, and three well-appointed family therapy suites. These amenities contribute to providing a luxurious treatment environment focused on meeting the needs of the young guests.

How does the design of The Wave's facilities contribute to the treatment experience?

The carefully designed facilities at The Wave aim to create a comfortable and nurturing environment for young people. The range of amenities, including artistic spaces, recreational areas, and therapeutic spaces, offer opportunities for self-expression, physical activity, and relaxation. The luxurious and well-appointed setting helps create an atmosphere conducive to the needs of the young guests and their treatment journey.

How are bedrooms allocated at The Wave?

The allocation of bedrooms at The Wave is based on clinical need and appropriate companionship. A double buddy system is implemented to ensure that new arrivals feel a sense of belonging and community from the moment they arrive.

What factors determine the allocation of rooms at The Wave?

The allocation of rooms at The Wave is based on promoting safety, connection, and friendship among the young guests. Rooms are assigned considering the reason for admission and safety assessments. As young people progress through treatment, they may transition from rooms allocated for high needs to more independent living arrangements.

Are young guests allowed to personalize their rooms at The Wave?

Yes, young guests at The Wave are encouraged to decorate and bring items from home to personalize their space. This allows them to create a sense of familiarity and comfort in their living environment.

The Club House - thewaveclinic.com

The Club House is at the heart of The Wave.

The Clubhouse

Our thoughtfully designed workspace seamlessly integrates work and leisure, featuring amazing offices, a beautiful outdoor pool, sun lounge, gym, and diverse leisure facilities.

This multifunctional environment caters to the well-being of our teams, fostering productivity, relaxation, and a healthy work-life balance.

A moment that our young people tell us that they will remember forever

The Wave's Home

The Club House is also home to our operations, finance and people and culture teams. We are able to interview, host and welcome our corporate partners in The Club House Lounge.

The Club House is in a discreet location surrounded by our own grounds.

Fully gated and guarded commmunity.

Our international colleagues, psychiatric nurses and adolescent transport providers have a dedicated suite in The Club House where they can rest and relax after a flight, or catch up on case management tasks.

We warmly welcome professional guests and have a beautiful suite with a chef on hand to look after you.

The Club House is in a discreet location surrounded by our own grounds.

VIP guests and families who arrived with security teams will be assured of enhanced security, in our fully gated and guarded community. Our no electronics policy ensures the confidentiality of all our guests and families.

Safety and Security for Young People

Peace of Mind for Parents

We enjoy high levels of security, with all visitors and guests receiving security clearance prior to entering our exclusive and remote location. Uniformed security is on duty day and night, providing a discreet level of care for our young guests. CCTV is operational and monitored in all external and internal areas 24 hours each day.

The Wave has provided me with the ability to feel calm with the secure feeling that they are a team of professionals who know exact what my daughter needs. It has not been easy and continues to be a challenging journey. The consistent communication through WhatsApp, phone calls, in-person and virtual family therapy sessions and weekly report have made being halfway across the world feel as if I am as part of my daughter’s treatment as I possibly can.

I had a great experience when I was on The Wave. It was one of the best experiences in my life. I enjoy all the sessions conducted by the team. I never had a chance to speak in group, specially with friends from other countries before.

It opens my eyes and gives me a new knowledge and experience to be a better person.